Author Archives: orbergld

Quite a few years ago my wife came home from her work as a nurse at the hospital and told me about how she delivered a baby (she worked Labor and Delivery) because the doctor didn’t get there in time. She would tell other stories of how she cared for patients, many at their worstContinue reading “Know Your Purpose!”

Do we need to teach “people skills” to people? Many companies provide the needed technical skills to the average employee. Skills they have determined will help them be successful.  However, “people skills” are not always offered.  I once asked a senior Human Resource Executive how they train their newly promoted managers to be effective peopleContinue reading “Do We Need to Teach “People Skills”?”

We all need specific feedback! The other day my wife and our 4-year-old granddaughter were coloring together.  My wife said, “You did a good job.”  My granddaughter smiled, then asked, “what did I do a good job doing?” When I heard this interaction, it reminded me we all need feedback, both positive and negative, butContinue reading “Specific Feedback”

“It is what it is”. Over the last couple of years, I seem to be hearing this statement more and more often.  People describe a situation, in which many times they are not entirely satisfied, then they say, “well, it is what it is”.  I have even heard it in several television shows lately. So,Continue reading “It is What It Is..but does it have to be?”